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Digital Identity: Strengthening Trust and Enhancing Digital Experiences
• Enhanced Customer Experiences:
Improve satisfaction with features like single sign-on (SSO) and personalized, low-barrier registration.
• Optimized Identity Management:
Simplify digital identity processes with secure and seamless access for B2C and B2B environments.
• Proactive Security:
Protect sensitive data with advanced behavioral analytics and risk-based authentication.
• Regulatory Compliance:
Align with GDPR, DORA, and PCI-DSS while maintaining transparency through consent management.


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Customer Identity and Access Management
Key Components of a CIAM Solution
From streamlined onboarding to improved customer engagement, our expertise and tools empower organizations to deliver exceptional digital experiences with confidence.

User Lifecycle and Delegated Administration
Streamlined onboarding into digital services is a crucial step in getting to know your customers. A seamless process creates a strong first impression while addressing customer needs. Delegating user management responsibilities to partners reduces administrative workloads, fosters collaboration, and allows internal teams to focus on strategic goals, enhancing the overall user lifecycle management experience.

Federated Identity
Access to digital services is provided through a single user account, which can be self-registered by the user or originate from federated identity providers in B2B scenarios. This approach simplifies access by consolidating multiple credentials into one secure account, reducing friction for users while enabling organizations to maintain efficient and scalable identity management across diverse digital ecosystems.

Data Synchronization
Integrating identity data with CRM, marketing, and other key systems ensures consistent and accurate customer profiles across the organization. This alignment reduces inefficiencies, minimizes redundancies, and allows teams to work with real-time, reliable data. By synchronizing identity information, businesses can drive smarter decision-making, strengthen cooperation between departments, and deliver tailored, effortless digital experiences that meet customer expectations and cultivate long-term loyalty.

Consent Management
Giving users control over their data preferences and consent is key to our approach. This transparency-focused strategy ensures individuals feel confident in how their data is handled while strengthening trust and ensuring compliance. Adhering to regulations like GDPR becomes straightforward, while clear options for consent management help businesses build credibility and enhance customer relationships through ethical and transparent data practices.

Behavioral Analytics
Access patterns are examined to identify unusual behavior, such as irregular login locations or unexpected access times. When anomalies are detected, the system dynamically adjusts authentication requirements, introducing additional verification steps to ensure security. This adaptive approach leverages advanced analytics to balance user convenience with robust protection, providing an enhanced layer of security tailored to the assessed risk level.
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Added-Value
End-User Experience

Identity Proofing
Verifizierung von Identitäten durch State-of-the-Art Technologien – Online Banking, Video, Handy Signatur
Single Sign-On
- Ein Benutzerkonto für alle Services
- Multi-Channel Support
- SAML, OpenID Connect OAuth 2, CAS
Self Service
- Gestaltung praktischer Administrations-möglichkeiten
- Consent Management
360° Security
- Sichere Authentifizierung (MFA, adaptiv,…)
- Betrugsbekämpfung durch User Behavioral Analysis, Biometrics, Credential und Device Intelligence
Identity Federation
- Integration von Third-Party Identity Providern und Social Logins (Google, Facebook)
- Unterstützung von Bring-Your-Own-Identity Konzepten
Custom Integration
- Integration von Digital Identity Platform über Standard API
- Provisioning von On-Prem/Cloud Applikationen

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Benefits a CIAM Solution
Operational Efficiency & Security
With 20+ years of experience and over a million identities provisioned, Ventum delivers secure and scalable digital identity solutions. Ventum’s CIAM services are designed to protect your customers, streamline operations, and drive business growth. By leveraging advanced tools, strategic insights, and a deep understanding of digital identity management, we help you transform customer experiences while safeguarding their data.
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Building Trust Through CIAM Excellence
Empower Your CIAM Strategy with Ventum
With 20+ years of experience and over a million identities provisioned, Ventum delivers secure and scalable digital identity solutions.
Ventum's CIAM services are designed to protect your customers, optimize operations, and drive business growth. By leveraging advanced tools, strategic insights, and a comprehensive understanding of digital identity management, we help you transform the customer experience while safeguarding your data.
